FREQUENTLY ASKED QUESTIONS

Perfect comfort is something we want you to experience long after you’ve purchased your Lennox^® product. That’s why we offer a collection of resources that make it as easy as possible for you to get the answers and support you need.

How can I get rid of allergens?

To keep allergens in check, filtration systems must be able to remove the small particles that pass through most conventional filters. The Healthy Climate® Carbon Clean 16 combines MERV 16 filtration with activated, carbon-coated fibers to dramatically reduce concentrations of airborne particles of all sizes. The HC16 media air cleaner has been top-rated by a leading consumer magazine three consecutive times, and new Carbon Clean technology adds to the effectiveness of this whole-home solution. Another high-performance solution is the HEPA system, which uses hospital-grade filtration to capture 99.97% of tiny, invisible particles from indoor air.

Other ways to minimize allergy symptoms include:

Dust regularly using a damp cloth.
Go over floors weekly with a HEPA vacuum.
Bathe pets frequently.
Wash bed linens at least once a week in hot water to kill pollen and dust mites.
Remove the source of as many allergens as possible. This includes carpets, stuffed toys, fabric curtains and old clothing.
Clean moldy areas and use a dehumidifier to remove excess moisture from your home’s air.
Avoid drying your clothes on an outside line where they can collect pollen.
Take off your shoes before you enter your home so you don't track in pollen or other allergens from outside.
Avoid using ceiling fans, which can stir up dust and other particles. Instead, keep air circulating throughout your home with a ventilation system.